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Effective October 7th, 2010
Warranty Information
All Gas Powered Vehicles sold on this website from Wicked ATVs come with our Parts Warranty, which starts the date you receive your product. Our warranty covers manufacturer defective parts only, not labor. Remember, you are buying the smart way, warehouse direct, and you receive these products just as a dealer does, but saving yourself HUNDREDS of dollars compared to a local dealer. So, if you have a part that is defective when you receive the unit or fails due to manufacturer defect within the warranty time frame, then don't worry, we will make it right by sending you out a replacement part at no charge, you are just responsible for a modest $14 shipping and handling fee. We do offer live tech support over the phone or by email to help you with any questions from first time start up, to warranty claims or questions and beyond. Once you're a customer, you're always a customer. It's just that simple!!
(Now for all the legal stuff we have to put in. It's boring and a little long but very important so please read over carefully)
12 months or 3,000 miles
6 months or 1,500 miles
3 months or 500 miles
- Cooling Fan, Voltage Regulator
- Ignition switch, CDI, light switches, wire harness.
- Shocks, gas tank, & gas tank switch, Petcock,
- Mufflers or exhaust system
- Oil Seals, Bearings, Brake Caliper, Front Brake Assembly, Brake Master Cylinder
1 month
- Speedometer gauge, Horn, Seat
- Fender bracket, front & rear fender (not including plastic parts)
- Paint on headlight housing, brake light housing, & fuel tank cover
- Odometer & odometer cable, speed sensor, clutch cable, brake cable, fuel line
- Tires, rims, axle, Front and Rear Hubs, A-Arms, Swing Arm, Sprocket
- Non-charging battery
- Carburetor, Starter, Relay
7 days
- Headlight, running light, tail light, blinkers
- Spark Plug
- Body Panels, Racks, Rear Trunk
- Fuel Filter, Air Filter, Gas Tank, Intake tubes and gaskets
- Steering Stem, Brake Pads/Shoes, Brake Levers
- Belts, Clutch, Variator
To claim a part under warranty, the defective part must be shipped or mailed back to us. Once the part is received, we will ship out the replacement part. This is necessary to ensure the correct replacement part will be sent and also allows us to send the defective part back to the factory for continued product development.
If your cool stuff is under warranty, when you let us know you need a part, we pause your warranty until your new part arrives. This extends your warranty by the amount of time it took to get your parts. It’s like hitting the pause on your DVD; you don't miss any of the fun while waiting for the cool stuff to come back on.
Limitation of Warranty
- The following parts and conditions are excluded by the warranty:
- Labor costs to replace parts, shipping cost for return of defective parts or shipment of replacement parts.
- Normal maintenance operations such as engine tune-up, de-carbonizing, carburetor cleaning, wheels, brakes and clutch adjustments, as well as any other normal adjustments.
- Normal service wear and tear items (i.e.) brake shoes, shims/fasteners, drive chain, sprockets, clutch plates, race bearing kit, gaskets, rubber parts or plastic components, wheel rims, element air cleaner, oil filter and electrical items like bulbs, remote start/alarm systems and hoses.
- If recommended engine oil/lubricants are not uses or they are not replaced at the recommended intervals or before first use.
- Problems from lack of professional assembly, lack of scheduled maintenance, or consumer abuse
- Any and all modifications to the vehicle will void the warranty. (Unless otherwise told by one of our techs)
- Premature wear of Engine parts such as cylinder, piston, valves and bearings due to adulteration or petrol/fuel.
- Parts of the vehicle getting rusted or their plating or painting coming off due to atmospheric condition like sea breeze and industrial pollution.
- Vehicle used for any competition, rallies, races. If it is used for any commercial purposes like renting, hiring, etc. Peace Power Sports undertakes no liability in the matter of any consequential loss or damage caused due to failure of the parts.
- Parts of the vehicle have been subjected to misuse, accident, and negative treatment.
- Consumables like engine oil, TFF oil, grease, used for the warranty repair are not covered under the application of the warranty.
- Shipping Damage: If you discover shipping damage to your unit, you must report the damage within 2 business days of receipt of the item. If damage is extensive enough to notice before the box is opened, note this on the carrier's delivery receipt before you sign it. If at all possible, take digital pictures of the damage while the unit is still in the box.
- Minor cosmetic damage due to shipping (i.e. small cosmetic scratches on plastic) are not covered under our warranty and is not grounds for a return. Remember you are getting these units at wholesale pricing and you receive these units just as a dealer would. Which is a great way to save money by cutting out the middleman profit and ordering directly from us, the supplier. Don't worry though, if a mirror is cracked or missing or something like that, although it is very rare that this happens, then we will definitely send you out a replacement part.
*We are not responsible for the proper or improper use of merchandise sold. We care about our customers and urge you to exercise caution and take necessary safety measures to protect yourself while engaging in riding. Wicked ATVs encourages, begs, and asks that you wear a helmet and use appropriate lighting while riding at night regardless of the legal requirements in your particular state. Potential customer, you should check with your local law enforcement agency before purchasing, to inquire about age or legal requirements for riding in your area. We will not take back a vehicle if you find your laws do not permit the use in your area or you didn't get the correct license. Please Check First!!
So basically it boils down to this - If you don't agree with our Warranty Policy or any of our other policies, then please do not purchase anything from us. We will honor all of our policies exactly as they are stated and will do everything we have stated, so you know exactly what to expect when you buy from us and we know that you understand and agree to it.
There, whew! That was quite a mouth full. Our cool stuff lasts a lot longer if you do a couple small things to make sure it lasts... Basic Maintenance!
- Check the tire pressure every time before use
- Check the functionality of the brakes
- Walk around your vehicle to make sure nothing is loose or broken, like any nuts or bolts
- Make sure that your fluid levels are correct.
OK, that's enough of the dad lecture. Enjoy your stuff and have fun. If you have any questions, call the Wicked Crew. They may or may not be able to help, but they'll be more than willing to try.
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